Frequently Asked
Questions (FAQ)
Pick-up is in Manuel Becerra (Madrid). The exact address is share once your order is confirm.
Pick-up only for celebration cakes. For wedding & events, delivery can be arranged upon request.
If you cannot come personally, you may book a courier service through apps like Cabify (delivery option) or similar. Please note: once the cake leaves my studio, I am not responsible for transportation issues.
Full payment is required to secure your date. Without payment, the order is not confirmed.
Monday – Friday:
11:30 – 12:00
15:00 – 15:30
17:30 – 18:00
Saturday:
12:30 – 13:00
16:00 – 16:30
(please be on time – max waiting time is 15 minutes)
At least 1-2 weeks for celebration cakes. For wedding & events, 1-3 months is recommended.
Short notice orders (2 days before) may be possible depending on size and availability, with an extra fee.
Every cake comes with one candle included.
I work with fresh flowers for decoration. They are not edible and should be removed.
No — every cake is unique. I decorate with seasonal fruits and fresh flowers, and their varieties and colors change throughout the year. If a specific flower or fruit isn’t available, I’ll choose what looks freshest and most beautiful for your design.
I don’t currently offer gluten-free or allergy-adapted cakes. If you have questions about ingredients, feel free to reach out before placing your order.
Orders cancelled within 24 hours of payment can be refunded in full, unless the cake is scheduled for pick-up within the next 3 days.
After 24 hours, only 50% of payment is refundable.
Cancellations made less than 72 hours before pick-up cannot be refunded or credited.
Frequently Asked Questions (FAQ)
Pick-up is in Manuel Becerra (Madrid). The exact address is share once your order is confirm.
Pick-up only for celebration cakes. For wedding & events, delivery can be arranged upon request.
If you cannot come personally, you may book a courier service through apps like Cabify (delivery option) or similar. Please note: once the cake leaves my studio, I am not responsible for transportation issues.
Full payment is required to secure your date. Without payment, the order is not confirmed.
Monday to Friday:
11:00-11:30 | 15:00-15:30 | 17:30-18:30
Saturday:
12:00-12:30 | 16:00-16:30
(please be on time – max waiting time is 15 minutes)
At least 1-2 weeks for celebration cakes. For wedding & events, 2-3 months is recommended.
Short notice orders (2 days before) may be possible depending on size and availability, with an extra fee.
Every cake comes with one candle included.
I work with fresh flowers for decoration. They are not edible and should be removed.
I don’t do exact copies. If you send me a photo, I’ll take it as inspiration and reinterpret it in my own style. Since I decorate with seasonal fruits and flowers, the colors and varieties change throughout the year — so your cake will always be one of a kind.
I don’t currently offer gluten-free or allergy-adapted cakes. If you have questions about ingredients, feel free to reach out before placing your order.
Cake care
guide
Celebrate beautifully, with the people who matter the most
Cakes should be stored in the fridge until the event.
We recommend taking them out 1 to 2 hours before serving so they reach room temperature and the ideal texture.
Cakes stay fresh for up to 3 days if refrigerated.
Leftovers can be kept in an airtight container in the fridge.
Your cake is made to be enjoyed — and admired.
Keep it away from heat and direct sunlight.
If using a cake stand, make sure it’s stable and secure before placing your cake on it.
Always carry the cake flat in the trunk or floor of the car (never on the seat). Drive carefully, avoid sudden turns or braking.
There’s no one way to cut a cake, but here are a few tips to keep it smooth and simple:
For shorter cakes, the classic wedge slice works perfectly.
For taller cakes or even portions, we recommend using a chopping board for support.
Step by step:
- Carefully remove any toppers or flowers before slicing.
- Hold a chopping board against the side of the cake.
- Cut straight down until the slice gently rests on the board.
- Cut the slice into your desired portion size — vertically or horizontally.
Enjoy every bite!
Can’t find your question?
Feel free to contact us! We’ll be happy to help.